Resources

FAQs

Browse through these FAQ’s to seek answers to commonly raised questions about our business. If you don’t find your answer below, contact us and we’ll do our best to provide it.

FAQs

General

Celltrove is a clinical development consultancy and solutions partner. We help biopharma companies, CROs, clinical technology providers, and clinical sites accelerate drug development, reduce operational friction, and improve the delivery of clinical trials.

Our work focuses on aligning people, processes, and platforms using a data-centric and patient-first approach. We don’t just advise; we partner with your teams, co-design solutions, and stay accountable through execution.

We work with:

  • Biopharma sponsors seeking faster trial timelines, smarter digital enablement, and leaner operations.
  • CROs looking to scale globally and increase operational agility.
  • Clinical technology providers building products for the clinical research market, who need domain insight, validation, and alignment.
  • Clinical trial site clinicians and staff burdened by complex workflows, low patient retention, and resource constraints.

Celltrove brings together:

  • Deep expertise in clinical operations, 3600 data strategy, and global talent leverage.
  • A unique ability to connect tech innovation with operational reality, so tools actually support clinical workflows.
  • A “white-glove” service model, where we partner with your teams and become a strategic extension of your operation.
  • Proven frameworks to optimize site performance, digitize clinical workflows, and reduce clinical research timelines.

Our frameworks connect operational enhancements directly to business outcomes, including reduced cost per patient, faster time to submission, and higher trial completion rates.

Celltrove is headquartered in Singapore and operates as a distributed team with clients across North America, Europe, and Asia-Pacific. We combine global thinking with local execution, supported by international talent who understand cultural and infrastructural nuances.

Yes. We often act as integrators, aligning multiple stakeholders – including sponsors, CROs, sites, and technology vendors – to deliver a cohesive trial experience.

End-to-End Biometrics

We provide full lifecycle support across:

  • Clinical Data Management – CRF design, database build, edit checks, query handling, data cleaning, and database lock
  • Biostatistics – Statistical analysis plans, interim and final analyses, sample size calculations, randomisation schema
  • Statistical Programming – SDTM/ADaM conversion, TLF generation, submission packages
  • Submission Readiness – CDISC compliance, eCTD-ready outputs, responses to health authority queries
  • Front-loaded data planning aligned with protocol and endpoints
  • Real-time edit checks and reconciliation across EDC, labs, and external data
  • Continuous interim review of key variables for earlier insight into data trends
  • Automated programming pipelines for reproducibility and audit traceability

Yes, we:

  • Work with any leading EDC or CDMS
  • Co-source with CROs or insource to act as your in-house biometrics team
  • Integrate with your tech stack for seamless data flow and cross-functional collaboration

Advisory Services

We advise across the trial lifecycle:

  • Clinical development strategy – including endpoint planning, site strategy, trial phasing, and regulatory pathway alignment
  • Protocol and operational feasibility – rapid assessments of enrolment risk, visit burden, and country mix
  • Digital and tech strategy – vendor selection, tech landscape mapping, and interoperable architecture planning
  • Change management and transformation support – roadmap design, operating model shifts, and team upskilling

We also help clinical technology providers design, position, and scale products that align with real-world trial operations. bridging the gap between innovative tech and clinical adoption.

We practice deep focus on execution and downstream impact, not just high-level strategy:

  • Expertise in both clinical science and operational delivery, so your plan doesn’t fall apart at site level
  • Custom, fast-track engagements built around your timelines, resourcing, and gaps
  • Technology integration to accelerate trials and improve submission quality
  • Proven frameworks to accelerate decision-making and reduce trial cycle time

Yes, we offer:

  • Strategy sprints focused on specific challenges (e.g. digital readiness, country prioritisation)
  • Stakeholder workshops and board-level presentations with data-backed recommendations
  • Readiness reviews ahead of major investments, protocol finalisation, or partner onboarding

Imaging Solutions

We manage both strategic and operational aspects of imaging:

  • Imaging Charter Development – aligned with your protocol and indication
  • Reader Management – including site training, qualification, reader blinding, and adjudication
  • Central Imaging Oversight – standardised quality checks, audit readiness, and data tracking
  • Platform and Vendor Strategy – selection, integration, and risk mitigation for imaging platforms or AI tools
  • Rigorous site training and certification for imaging protocol adherence
  • Centralised quality control workflows for de-identification, transfer, and annotation
  • Blinded, double-read models with adjudication layers for endpoint clarity
  • Near real-time tracking dashboards to flag variability or lagging site data

Patient Access and Site Solutions

We tackle access from both patient and site perspectives:

  • Localised recruitment strategies based on population data, referral networks, and trial design
  • Consent pathway optimisation (eConsent, multimedia, multilingual formats)
  • Frictionless scheduling, reminders, and visit planning tools
  • Retention analytics and engagement touchpoints (e.g. mobile reminders, trial progress updates)
  • Site onboarding playbooks and digitised workflow implementation
  • Training in data capture, protocol compliance, and patient engagement tools
  • Infrastructure and resourcing assessments to align budget with protocol complexity
  • Ongoing support to reduce screen fails, avoid protocol deviations, and improve enrolment timelines

Yes, we:

  • Conduct performance audits with comparative benchmarks and actionable plans
  • Redesign workflows for speed, simplicity, and quality
  • Identify and onboard high-performing, under-utilised sites across your target geographies
  • Design hybrid site models and decentralised extensions based on geography and indication

For Biopharma

We address the operational inefficiencies that cost you time and money:

  • We map and streamline fragmented workflows across sponsors, CROs, and sites to reduce delays.
  • We align your data capture strategy with protocol design, patient safety, and regulatory requirements.
  • We audit your technology stack to identify blockers and replace or reconfigure tools that don’t deliver value.

Yes. We provide strategy and execution support for multi-region studies, with deep expertise in North America, Europe, and Asia-Pacific. We help you:

  • Deploy scalable digital tools that maintain compliance and visibility across borders.
  • Build site networks and operational playbooks tailored to each geography.
  • Automate data workflows and create high-quality submission-ready data packages for multiple markets.

Yes. We offer a structured process to:

  1. Evaluate platforms (e.g. eSource, eConsent, eCOA, CTMS, EDC) based on your trial design and operational needs.
  2. Design end-to-end digital workflows that reduce redundancy and manual effort.
  3. Manage vendor engagement and implementation—from RFP to deployment—ensuring systems are adopted and used effectively at site and sponsor levels.

For CROs

Because SOPs and platforms alone won’t scale your business. We help you:

  • Operationalize best practices across diverse trial portfolios and global teams.
  • Optimize delivery models so that performance doesn’t drop as scale increases.
  • Improve site engagement and sponsor satisfaction through consistent, tech-enabled experiences.
  • Identify high-impact automation and analytics opportunities to reduce overhead and improve time to database lock.

Yes. We provide:

  • Custom playbooks and frameworks for launching trials in the Asia-Pacific geography.
  • Guidance on local partnerships, talent acquisition, and site onboarding models.

Real-time analytics on geographic, demographic, and infrastructure data.

For Clinical Technology Providers

We help you build the right product for the right users. Specifically, we:

  • Translate real-world clinical workflows into actionable product requirements.
  • Provide workflow validation.
  • Offer domain-specific feedback on UX, compliance, interoperability, and feasibility.
  • Support go-to-market planning with segmentation, positioning, and pilot design so you land your first deals faster.

Yes, we engage in co-development partnerships where:

  • There is a strong strategic fit with our domain expertise.
  • We see real potential to deliver differentiated value across trial lifecycle stages.

We can shape the product roadmap and ensure early access to sites or sponsors for feedback, pilots, or validation.

For Clinical Sites and Investigators

Yes. We design workflows and deploy digital solutions that reduce burden and boost productivity:

  • Simplify source data capture and reduce manual errors.
  • Introduce fit-for-purpose digital tools for eConsent, visit scheduling, and remote monitoring.
  • Help you renegotiate budget structures that reflect the operational realities of complex protocols.

Yes. We:

  • Audit your current recruitment process and data sources.
  • Deploy geo-targeted digital outreach strategies (if appropriate for your study).
  • Improve consent processes and design engagement plans that align with the patient’s journey.
  • Build dashboards so you can see which strategies are working in real time.

Engagement-Related

We start with a discovery session where we’ll explore:

  • Where you’re losing time, money, or patient engagement.
  • What technology and processes you’re already using.
  • What outcomes matter most to you (speed, compliance, user experience, etc.).

From there, we propose a phased, tailored engagement focused on fast impact and long-term results.

Both. We offer:

  • Modular offerings for specific use cases like site onboarding, workflow digitisation, or data strategy.
  • Full lifecycle partnerships where we support multiple domains—strategy, implementation, adoption, and optimisation. All services are tailored to your operating model, trial phase, and resource structure.

We do both. Unlike traditional consultants, we don’t stop at the PowerPoint deck.

Our team embeds in your workflow, manages delivery, and ensures execution lands with operational teams; whether it’s running a site onboarding sprint, co-piloting tech deployment, or managing cross-functional change.

Data, Tech, and Interoperability

We implement data solutions that prioritize completeness, traceability, and submission-readiness. This includes:

  • Harmonizing data flows across platforms (e.g. eCOA, EDC, labs, wearables).
  • Minimizing manual data entry and reconciliation through integrated digital tools.
  • Defining data validation rules and real-time monitoring frameworks that prevent downstream clean-up delays.

Yes. We’re tech-agnostic and focused on fit. We evaluate what’s worth keeping, what needs replacing, and how to improve interoperability across systems. Often, it’s not about more tools, it’s about better architecture and smarter integration.

Yes. We provide gap assessments, simulation audits, and corrective action plans. We also help clean up data workflows, documentation, and role-based access across platforms, so you’re not scrambling before a regulatory submission.

Yes. We build structured change enablement plans, tailored to clinical teams, sites, and leadership. This includes:

  • Targeted training.
  • Workflow co-design sessions.
  • Champions networks and early adopter pilots that create internal momentum.

 

We know the best systems fail without buy-in – so we treat adoption as a critical outcome, not a side task.

Yes. We deliver both standardised and bespoke training across:

  • Protocol execution and digital workflows.
  • New technology rollouts.
  • Trial conduct optimisation, including risk-based monitoring and remote trial coordination.